The woman leading me to my room made some small talk with me and genuinely seemed to care about my day (maybe it's bc I was wearing a suit). Right when I came in I was greeted and taken care of right away. Since I work 3 minutes away I figured what the hell. I read the bad reviews and was a little worried about even giving this place a shot but I REALLY wanted a massage today. 5 stars for a damn good massage and friendly service! If you're planning a spa day with your girls this isn't the spot. If what you care about is a good massage after work or after a stressful week come here. This place isn't like spas in upscale hotels or getaway places (and I don't think it's meant to be). The 5 stars that I'm giving aren't for ambiance or decor. We expected to feel better after the massage, but her bad attitude left us with a bad taste in our mouths. When I was writing the tip down, she was like "Wait, how much?" and gave me a passive aggressive look at our "average tip" for their "average service." I waited to see if she would actually say something and she just gave me an unsatisfied "It's fine." which basically ruined the whole experience for us. I would give this place 3 stars because they did what they were supposed to do, but the 2 stars is for the receptionist. I could even hear people talking outside the room and using the microwave. Throughout the massage, they never really checked in with us and instead just whispered to each other the whole time in a different language. Personally my body feels better after the massage so no complaints there however, it was still an average experience. Once our masseuses arrived, they didn't even introduce themselves or say anything so we don't even know what their names are. This was our first time getting a massage so we didn't really know what to expect, but the room they took us to was cramped and they had us lay on paper towels for our faces. The receptionist charged us before the massage, which I thought was a bit inconvenient but also understandable. My boyfriend and I came in for a couple's massage and the place was the definition of average.
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